Privacy Policy

This Privacy Policy is issued pursuant to the Personal Data Protection Act 2010 (“PDPA”) of Malaysia.

​

By accessing or using this website, you acknowledge that you have read, understood, and agreed to the collection, use, processing, and disclosure of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of this website. Wan Lee Brothers Sdn. Bhd. reserves the right to amend or update this Privacy Policy at any time by posting the revised version on this website. Continued use of the website after such changes constitutes acceptance of the updated policy.

​

This Privacy Policy explains how Wan Lee Brothers Sdn. Bhd. (“we”, “us”, or “our”) collects, uses, discloses, and safeguards personal data provided by users in accordance with the PDPA.

​

Collection of Personal Data

You may browse this website without providing personal data. However, when you place an order, create an account, submit an enquiry, or otherwise interact with the website, we may collect personal data including but not limited to:

• Name

• Email address

• Contact number

• Billing and delivery address

• Payment and transaction details

• Any other information necessary for order fulfilment or customer service​

​

All online transactions are processed through secure systems that apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

​

Purpose of Processing Personal Data

Your personal data is collected and processed for purposes including but not limited to:

• Processing, managing, and fulfilling orders

• Managing payments, deliveries, and customer support

• Communicating with you regarding your orders or enquiries

• Improving our products, services, and website functionality

• Complying with legal, regulatory, and contractual obligations

​

Personal data will not be processed for any purpose other than those stated above unless required or permitted under the PDPA or with your consent.

​

Disclosure of Personal Data

Wan Lee Brothers Sdn. Bhd. does not sell, trade, or rent personal data to third parties. Your personal data may be disclosed to third parties strictly on a need-to-know basis, including but not limited to:

• Logistics and delivery service providers

• Payment gateways and financial institutions

• IT service providers and website operators

​

Such disclosures are made solely for the purpose of carrying out business operations and in accordance with the PDPA. Personal data may also be disclosed where required by law, court order, regulatory authority, or governmental request.

​

Data Security

Wan Lee Brothers Sdn. Bhd. takes reasonable and appropriate steps to protect personal data from unauthorized access, disclosure, alteration, or destruction. However, while we strive to safeguard your personal data, we cannot guarantee absolute security and shall not be held liable for unauthorized disclosures arising from circumstances beyond our reasonable control.

​

Retention of Personal Data

Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws, regulations, or business needs. Upon expiry of the retention period, personal data will be securely destroyed or anonymised.

​

Access, Correction, and Limitation of Processing

In accordance with the PDPA, you have the right to:

• Request access to your personal data

• Request correction of inaccurate or incomplete personal data

• Withdraw consent for the processing of personal data, subject to legal or contractual restrictions

​

Requests may be made in writing, and we reserve the right to charge a reasonable fee as permitted under the PDPA.

​

Consequences of Failure to Provide Personal Data

Failure to provide required personal data may result in our inability to process your orders, provide requested services, or respond to enquiries.

​

Children’s Personal Data

This website is not intended for individuals under the age of 18. Wan Lee Brothers Sdn. Bhd. does not knowingly collect personal data from minors. Users under 18 are not permitted to place orders or submit personal data on this website.

​

Policy Updates

Wan Lee Brothers Sdn. Bhd. reserves the right to revise this Privacy Policy at any time to comply with changes in the PDPA, business operations, or regulatory requirements. Any amendments shall take effect immediately upon publication on this website.